RESIDENTIAL
Smart Home | Alarm System | Video Surveillance
COMMERCIAL
Access Control | Interactive Services | Anti-Intrusion | Video Surveillance | VoIP Smart Intercom
You're in good company
Almost four decades of unparalleled expertise
FSecur leads the security industry with professional installations and top products, essentially from prevention to protection. Just give us a call. Our professionals will customize a security system for your home or business.
You're in good company
Closing in on 35 years of experience
FSecur leads the security industry with professional installations and top products, essentially from prevention to protection. Just give us a call. Our professionals will customize a security system for your home or business.
Peace of mind while you're away
24/7 Monitoring
Be it for security, fire or health, ULC Monitoring Professionals (Underwriters’ Laboratories of Canada) dispatch authorities to your precise location.
Immediately, the situation will be assessed. Appropriate response will be implemented.
We have you covered 24/7.
Guard Patrol
Your home alarm triggered? No worries.
A uniformed security officer has been dispatched. Upon inspection, the security officer will take the necessary actions ensuring security to you and your family.
In case of a real emergency, authorities will be contacted.
Uninterrupted Communication
Communication to the monitoring station remains uninterrupted and intact even when:
Phone line is out. Internet’s been disconnected. Power goes down. No worries, a phoneline is not required. Ultimately, this is more secure and reliable than a basic security system.
Peace of mind while you're away
Monitoring 24/7
Security, fire or health. Trust our ULC Monitoring Professionals (Underwriters’ Laboratories of Canada) to dispatch authorities to your precise location.
Immediately, the situation will be assessed. Appropriate response will be implemented.
We have you covered 24/7.
Guard Patrol
Your home alarm triggered? No worries.
A uniformed security officer has been dispatched to respond promptly to your alarm. A professionally-trained security officer will take the necessary actions ensuring security to you and your family. Ultimately, in case of a real emergency, authorities will be contacted.
Uninterrupted Communication
Communication to the monitoring station remains uninterrupted and intact even when:
Phone line is out. Internet’s been disconnected. Power goes out. No worries. A phoneline is not required. Ultimately, this is more secure and reliable than a basic security system.
FAQ
Questions or concerns? We can help
ECV enables the monitoring station to contact additional people to confirm your alarm thus preventing false alarms as in the case of out-of-town guests or cleaning service at the house.
In order to work together to prevent false alarms, your central monitoring station will have your system on a seven-day test. This will allow you to familiarise yourself with your newly-installed alarm system thus preventing false dispatches.
- Provide main phone number of property
- Identify yourself using your password or PIN
- State your name
- Describe reason for calling or trigger
Before arming your system check your home for objects that may inadvertently interfere with your motion detectors triggering your alarm.
Upon installation our technician will explain your new system. Your system comes with a complete user’s manual. Always keep this handy guide close by.
Your alarm has been designed to allow you just enough time to turn off your system before an alarm signal is sent to your central monitoring station. This allows you to cancel the signal and preventing a false alarm.
Holding down button(s) for 1 to 3 seconds will transmit an alarm signal to your central. Emergency services will be dispatched immediately. This alarm signal is of utmost importance and dispatch cannot be cancelled.
Yes, you are. Refer to your owner’s manual to ensure good working order. Request repairs if not working properly. Notify the central monitoring station before testing your system.
- Any changes regarding telephone service, or internet
- Changing your home or work phone number
- Updating your emergency contact list
- Adding a new user
- Getting a pet (might require special motion detector)
- Undergoing renovations which may interfere with alarm system operation
- Testing system: notify central monitoring station
Contact our service office. Have your personal id code ready. Inform everyone on your list on what is expected should they receive a call.
Yes, a backup battery will maintain your alarm protection for several hours. Should a battery be low, a low-battery signal will be transmitted to your central monitoring station and you will be notified.
The central monitoring station gets the signal directly. Upon verification and assessment, the dispatcher will request your password and ask some standard questions. Should you not answer the dispatcher’s call, emergency procedure will take effect and your contact persons will be reached.
If it is a false alarm, do not attempt to call the central station. In doing so, you may block your line and we will not able to reach you to verify that it is indeed a false alarm.
No. Call 911 first. If you are unable to call 911, press the panic or fire alarm button on your keypad. FSecur will dispatch emergency services.